Boiler Servicing and Repairs

Providing homes and business throughout surrey and east Berkshire with Boiler servicing and Boiler Repair Services.

We have a fully qualified team of Worcester Bosch Manufacturer Accredited, Gas Safe Engineers who will tailor your boiler service or repair specifically to your individual heating system. Our team always follows product service specifications, and all of our work comes guaranteed.

Our office is open 5 days a week, between 9am-5pm and are ready to discuss your requirements with you.

A heating expert running a test on a boiler

Boiler servicing and Annual Boiler Health Check

On average 15.56% of all UK boiler breakdowns happen in January; this is caused by our boilers having to work harder to heat our homes and businesses on a daily basis. These breakdowns usually start as small problems that might have initially been missed or ignored and go on to develop into more serious problems which can cause a boiler to breakdown.

Prevention is better than cure

The most effective way to prevent a boiler breakdown and minimise costs is to invest in regular boiler servicing. Boilers should ideally be serviced once every 12 months from the date they are installed as this helps to:

Maintain your boiler guarantee – When you have your boiler installed by manufacturer accredited engineers such as ourselves, your boiler guarantee can last up to 12 years dependent upon which manufacturer, boiler and filter you choose.

Reduce your energy bills – An annual boiler and filter service helps to ensure your boiler is operating as efficiently as possible and minimises heating fuel wastage saving you money on energy bills and reducing your carbon footprint.

Save money on boiler repairs – An annual service usually discovers the minor problems which if left can become a major repair. If your engineer identifies a fault during your service, they can usually repair the problem then and there.

Keeps you warm – When a service is conducted before the colder months hit and a fault is found, it can be fixed, and you don’t have to go without heating whilst your boiler is being repaired. We recommend servicing your boiler between August to early October, although a service can be completed at any time of year.

How to Book Your Boiler Service

To book a boiler service for your home or business simply give us a call and we’ll arrange for one of our Gas Safe Engineers to visit your property at a time that is convenient for you. All our engineers take immense pride in what they do, meaning that all our Boiler Services follow the specific service specifications provided by your boiler manufacturer giving you peace of mind that your boiler is in safe, knowledgeable hands.

If you’ve used us for your boiler servicing before, don’t worry about making a new booking. Our systems remind us, and you that your boiler service is due, and our team will contact you to arrange a convenient appointment.

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Boiler Repair

If your boiler has started making strange noises or your property is cold despite having your heating on, the chances are your boiler has developed a fault and needs a repair. If so, our team of friendly, Gas Safe registered Engineers are on hand to help.

As well as being Gas-Safe registered, our engineers are also manufacturer accredited meaning we can repair your boiler to manufacturer standards, simply call us, and explain what has happened and we’ll get an engineer booked in to visit you as soon as possible.

Whilst you are on the phone, we’ll ask you some questions to help our engineer be prepared and able to repair your heating system as quickly as they can. Questions we might ask are:

  • What problems are you experiencing with your boiler?
  • Which rooms are affected?
  • How old is the system?

But don’t worry if you can’t answer some of these.

Once we’ve got you booked in; your engineer will arrive on the date and time agreed. On arrival the engineer will be prepared with their specialist equipment which will help them to detect and identify, the location of the fault, they will then get to work repairing your system.

After the problem has been fixed, we will test the system to ensure everything is back in full working order. Once we’re confident everything is working correctly, your engineer will tidy up leaving no mess.

Plumber smiling while fixing an issue beneath a kitchen sink

Our promise to you


To answer when you call

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Turn up on time when you book us

Plumber reviewing a checklist while working in clients kitchen

To provide clear and transparent quotes when work is required

Dog asleep in large living room in front of a purple radiator

To treat your home as if it were our own

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and Provide a guarantee that counts on all work carried out

Plumber smiling while fixing an issue beneath a kitchen sink

Your heating and plumbing provider of choice

If we identify an issue or potential issue while servicing your boiler we’ll let you know and explain the problem—and recommended solution—in plain English. All of our exceptional heating engineers are friendly, approachable and happy to answer any questions about your whole heating system.

Arrange a callback

Here at Shoosmith we have the experience and expertise required to ensure your boiler servicing or, if required, boiler repair is carried out to the very highest standards—so what are you waiting for?

If you’re a homeowner or housing developer based in the South East, arrange a callback from our team today.

Where we operate

We offer boiler servicing and repair across Surrey & East Berkshire.